Privacy Policy

Velo Rental Orlando Policys

Rental Requirements

- Valid License: A valid, government-issued driver’s license is required at the time of rental. No learner permits or temporary licenses accepted.
- Driving History: We reserve the right to deny rentals to individuals with a history of major violations or recent accidents.

Payment & Deposit

- A security deposit of ($100-$200) (depending on the car) is required and will be refunded upon safe return of the vehicle, minus any incidentals.
- Rental balance must be paid in full before the rental period begins.
- Security deposit is due when the trip is booked

Cancellation & Refund Policy

- Once its an hour of the trip you will receive your full refund and half of your receive your secrity deposit
- After vehicle pickup, the rental is non-refundable. If you decline the vehicle at pickup, you may receive an 80% refund, minus the deposit.

Vehicle Use

- Absolutely no racing, reckless driving, or burnouts.
- No smoking or vaping inside the vehicle. A $100 cleaning fee applies for violations.
- Renters are responsible for all tolls, tickets, and traffic violations.

Insurance & Liability

Please note that while our rental service includes insurance coverage, any damages not covered by our insurance will be the responsibility of the renter.

Pickup, Delivery & Returns

- Free pickup at designated locations. Delivery available for a fee.
- Vehicles must be returned on time. Late returns incur additional charges.
- A vehicle condition inspection will be conducted at both pickup and return.

Reservation & Booking

- Reservations are not confirmed until the security deposit is received
- All bookings are subject to approval. We reserve the right to cancel any reservation due to policy violations or false information.

Prohibited Uses

- No ridesharing, delivery driving, or commercial use unless explicitly authorized.
- No off-road or track use.
- No international travel unless pre-approved in writing.